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Apple Increases iPhone Repair Services to Hundreds of New Locations Across the US

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Apple is expanding its Independent Repair Provider Program with additional options for customers to access repair services. The industry-leading program enables businesses of all sizes to offer repairs on iPhone using genuine Apple parts, which ensures safety and quality. Following the launch of the program in the US last fall, over 140 independent repair companies have joined with over 700 new US locations now available to customers, and businesses in Europe and Canada can now sign up.

We are thrilled to expand our independent repair program to more locations across the US and to businesses across Europe and Canada,” said Jeff Williams, Apple’s chief operating officer. “When a customer needs a repair, we want them to have a range of options that not only suits their needs but also guarantees safety and quality so their iPhone can be used for as long as possible.

New US Locations for iPhone Repair

Since the launch of the Independent Repair Provider Program last autumn, there are now over 700 Independent Repair Provider locations across the US providing out-of-warranty service for iPhone. The over 140 new repair businesses participating in the program vary in size and include uBreakiFix, with locations across the US.

All of the businesses in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations. To verify that a company participates in the program, visit support.apple.com/repair/verify-repair-provider.

Independent Repair Provider Program Opens to Businesses in Europe and Canada

Following a successful US launch, independent repair shops in 32 countries across Europe as well as Canada can now apply for Apple’s Independent Repair Provider Program. There is no cost to join, and the training is free for new businesses. 

Businesses need to have an Apple-certified technician who can perform the repairs to qualify for the program. For information on new participating countries and to join, visit support.apple.com/irp-program.

Apple’s Expanding Repair Services

Apple has also continued to offer more repair options for customers through its growing global network of over 5,000 AASPs that help millions of people with both in- and out-of-warranty service for all Apple products. Last year, the company announced a major expansion of this network by adding every Best Buy store in the US, tripling the number of US AASP locations compared to three years ago. To find a location, visit support.apple.com/repair.

Across its repair options and partners, Apple is working to ensure health and safety as well as access to repair services during COVID-19. This has included offering additional options for mail-in repair for customers and supporting its existing network of providers servicing customers in ways that meet health and safety guidelines.

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By Joanne Carter

Joanne Carter, creator of the world’s most popular mobile photography and art website— TheAppWhisperer.com— TheAppWhisperer platform has been a pivotal cyberspace for mobile artists of all abilities to learn about, to explore, to celebrate and to share mobile artworks. Joanne’s compassion, inclusivity, and humility are hallmarks in all that she does, and is particularly evident in the platform she has built. In her words, “We all have the potential to remove ourselves from the centre of any circle and to expand a sphere of compassion outward; to include everyone interested in mobile art, ensuring every artist is within reach”, she has said.
Promotion of mobile artists and the art form as a primary medium in today’s art world, has become her life’s focus. She has presented lectures bolstering mobile artists and their art from as far away as the Museum of Art in Seoul, South Korea to closer to her home in the UK at Focus on Imaging. Her experience as a jurist for mobile art competitions includes: Portugal, Canada, US, S Korea, UK and Italy. And her travels pioneering the breadth of mobile art includes key events in: Frankfurt, Naples, Amalfi Coast, Paris, Brazil, London.
Pioneering the world’s first mobile art online gallery - TheAppWhispererPrintSales.com has extended her reach even further, shipping from London, UK to clients in the US, Europe and The Far East to a global group of collectors looking for exclusive art to hang in their homes and offices. The online gallery specialises in prints for discerning collectors of unique, previously unseen signed limited edition art.
Her journey towards becoming The App Whisperer, includes (but is not limited to) working for a paparazzi photo agency for several years and as a deputy editor for a photo print magazine. Her own freelance photographic journalistic work is also widely acclaimed. She has been published extensively both within the UK and the US in national and international titles. These include The Times, The Sunday Times, The Guardian, Popular Photography & Imaging, dpreview, NikonPro, Which? and more recently with the BBC as a Contributor, Columnist at Vogue Italia and Contributing Editor at LensCulture. Her professional photography has also been widely exhibited throughout Europe, including Italy, Portugal and the UK.
She is currently writing several books, all related to mobile art and is always open to requests for new commissions for either writing or photography projects or a combination of both. Please contact her at: joanne@theappwhisperer.com

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