Samsung Electronics UK has today announced it is working in collaboration with The Repair Station to launch a new Mobile Support Centre in Teddington, Middlesex. From Friday 15th November, the new walk-in centre will give customers the chance to get up-to-date advice on all of Samsung’s smart mobile products and check that they are performing to the highest specification. Providing advice and service support, staff will be on hand to discuss upgrade options with customers.
The Repair Station will also include an in-house workshop, where customers will be able to update their products with the latest software and resolve any suspected technical issues. A premium one hour repair service will also be available for any customer whose product requires immediate attention.
Brian Ford, Service Director of Samsung Electronics UK & Ireland, said: “Samsung is delighted to announce the launch of its first Mobile Support Centre in the South East region, as we look to grow our nationwide network of support services and give our customers the very best user experience. We hope that the launch of this new face-to-face facility will provide our customers in the region with unparalleled support for all of their Samsung mobile products.”
Glen Coleman, Managing Director, The Repair Station, added: “We are incredibly excited and proud to be Samsung’s First Mobile Support Centre in the South East region, this is recognition of our hard work and determination to provide the highest levels of customer service possible. Our new look store and service centre gives us the platform to develop these services, in collaboration with Samsung we intend to roll out more stores, delivering great service to Samsung’s customers.”
A VIP ribbon cutting ceremony will take place at 9:30am on Friday 15th November 2013, at The Repair Station, 84-86 Broad Street, Teddington, Middlesex, TW11 8QT.