An early morning break-In with burglars using sledgehammers to smash their way into Vodafone’s Exchange Center in Hampshire, England today has resulted in the network crashing and hundreds of thousands of customers left without any service on their mobile devices.
According to the Daily Mail, a Vodafone spokesperson said: ‘We had a break-in overnight at one of our technical facilities which resulted in damage done to some of our equipment. ‘This means that some customers may be experiencing temporary loss of voice, SMS and Internet services. ‘We are working quickly to restore these and will be back to normal as soon as we can. ‘There has been no impact on the privacy of customers’ data.’
Customers chose to vent their anger on Twitter and other social networks. With 19 million customers in the UK, Vodafone has vowed to review its security.
At this early stage of the investigation Basingstoke Police had no comment to make other than ‘it appears to be a targeted attack’.
Let’s hope this all gets sorted out soon.